How does it work?
Firstly, we get to know you and the project.
We discuss the styles and features you would like and any renovation work that may be required. Choosing a kitchen and creating a “perfect situation” wish list is a great starting point.
Then we come out to you, measure the space, and discuss your thoughts in further detail.
Then we begin designing your new kitchen. We produce detailed floor plans and 3D images and invite you to the showroom to talk you through it. At this stage, nothing is set in stone. But we will have a good idea of the level of products and work required, so we'll be able to provide some pricing options.
Then we work toward the final design and arrangements. We can make as many changes as you like. There is no obligation until we are all agreed and happy to go ahead. When you want to confirm, we require a deposit.
How much is your kitchen design service?
How do you compare to others?
When can you fit my new kitchen
How and When do we have to pay?
Payment structure is split into three steps: (1) A 50% deposit on the value of goods confirms your order, the remainder of which (2) is due before or on delivery. (3) A final payment on practical completion of the project.
Payment methods are flexible to suit you. Cash, card, or bank transfers are all available. Many customers like to pop in the showroom to use the card machine and have a chat, but this can also be done over the phone.
What brands of appliances do you fit?
How long will it take to fit my new kitchen?
Fitting your new kitchen will take a minimum of two weeks.
There is a preliminary week for preparing the space in which we remove the old kitchen and send in the electricians and plasterers. This work is typically carried out Monday to Friday.
The following week your fit team will complete most of the installation and - depending on your choice of work surface - the appropriate company will come out to template. They will return the following week to install the surfaces and then the fitters can complete the kitchen.
If you choose laminate surfaces and its a straight forward kitchen replacement, this work is usually carried out within 1 week.
Who are your trade teams and fitters?
Our kitchen fitters are employed by Kitchen Xchange and are not sub contracted, our installers are involved in building your kitchen within our factory and follow the project through to completion.
Our trade teams (electricians, plumbers, and plasterers) and fitters are local, independent contractors who come highly recommended. Most have worked in close partnership with Kitchen Xchange for over 20 years and all have been carefully vetted, usually working in our own showroom and homes first (we won’t let anyone in your home that we wouldn’t have in ours).
They are not employed by Kitchens Xchange but are instructed by our team. Clear processes and close communication founded on strong work relations ensure the best service and quality of fit.